Terms & Conditions

Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the website and services of Casteel Plumbing LLC, doing business as Cherry Blossom Plumbing. By using our website or requesting services, you agree to these Terms. If you do not agree, do not use the website or services.

Services

Cherry Blossom Plumbing provides residential and light-commercial plumbing, HVAC, drain, water-heater, water filtration, and related home services across Northern Virginia, Maryland, and Washington, D.C. (the greater DMV). Service availability, scheduling, pricing, licensing confirmation for each job, and promotions are subject to change.

Estimates & Pricing

Quotes and estimates are based on information available at the time and are non-binding until confirmed in a signed service agreement; final pricing may change after on-site inspection. Financing, where offered, is provided by a third-party lender subject to that lender's terms and credit approval — we do not make credit decisions.

No online checkout

This website has no online checkout and does not collect payment card data. Payments for completed work are arranged separately (e.g., on-site, invoice, or lender-hosted financing). Card acceptance logos on the site indicate payment methods we can accept through those channels — not on-site card capture on this website.

Website Content & AI-Assisted Material

Some website content may be generated or assisted by automated tools and is provided for general informational purposes only. It is not professional advice for your specific situation and may contain errors or omissions. Always confirm details with a Cherry Blossom Plumbing technician before relying on them. Electrical education content is for triage only; panel and wiring work requires a licensed electrician.

Acceptable Use

You agree to use the website lawfully and not to disrupt, damage, or attempt unauthorized access to the site or interfere with others' use of it.

Intellectual Property

All website content — text, graphics, logos, and images — is owned by Cherry Blossom Plumbing or its licensors and may not be copied or used without permission.

Warranties & Disclaimer

We stand behind our workmanship; specific warranty terms are provided in your service agreement, and equipment manufacturer warranties are governed by the manufacturer. Except as expressly stated, the website and its content are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Cherry Blossom Plumbing will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services. Our total liability for any claim relating to the website is limited to the amount you paid Cherry Blossom Plumbing for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Cherry Blossom Plumbing and its owners and employees from claims, losses, and expenses arising out of your misuse of the website or violation of these Terms.

Governing Law & Venue

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules. Subject to the arbitration section below, the exclusive venue for any dispute is the state or federal courts located in Arlington County, Virginia.

Binding Arbitration & Class-Action Waiver

Any dispute arising out of or relating to these Terms or our services will be resolved by binding individual arbitration, not in court, except that either party may bring qualifying claims in small-claims court. You and Cherry Blossom Plumbing waive any right to a jury trial and to participate in a class or representative action. You may opt out of this arbitration agreement by sending written notice to the contact below within 30 days of first accepting these Terms; opting out does not affect the other provisions.

Termination

We may suspend or terminate website access at any time for conduct that violates these Terms or harms other users or our business.

Severability & Changes

If any provision is found unenforceable, the remaining provisions stay in effect. We may update these Terms from time to time; changes are effective when posted with an updated date.

Contact Us

Questions about these Terms? Reach Cherry Blossom Plumbing (Casteel Plumbing LLC) at (703) 214-2551, [email protected], or 2219B N Columbus St #304, Arlington, VA 22207.

This document is provided for general information and is not legal advice; we recommend you have it reviewed by your attorney for your specific circumstances.